Ryanair Cheap Flights and Cheap Service
Oh dear. I guess the folks over at Ryanair, the cheap flights specialist, haven’t been doing much reading on the power of self publishing and social media lately. It’s the only way you could really explain the two-feet-firmly-in-mouth approach to their public relations over the past week.
If you’re not familiar with the story, it appears that last week staff from Ryanair got in a little argument with a freelance developer, Jason Roe, over his personal blog comments about a bug he discovered in their booking process whilst looking for cheap flights. Ryanair staff seem to have taken exception to this and replied with comments such as:
“Jason! You’re an idiot and a liar!”
And it didn’t stop there. Read the full Ryaniar Cheap Flights and Cheap Service article here.